Shipping Policy
Thank you for shopping with Baby Hug!
We’re committed to delivering your orders quickly, safely, and affordably.
Shipping Locations
We currently ship to all states within the U.S. and Canada. International shipping is not available at this time.
Processing Time
Orders are processed within 1–3 business days. Once shipped, you will receive a confirmation email with a tracking link.
Shipping Time
-
U.S. orders: Estimated delivery time is 12-15 business days.
-
Canada orders: Estimated delivery time is 12-15 business days.
Please note that shipping times may vary depending on your location and local carrier services.
Shipping Fees
We offer FREE standard shipping on all orders — no minimum purchase required!
Delays & Exceptions
We are not responsible for shipping delays caused by:
-
Customs clearance (Canada)
-
Weather disruptions
-
Incorrect or incomplete shipping addresses
If your package is significantly delayed, feel free to contact us and we’ll do our best to help.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We’ll resolve it quickly with a replacement or refund.
Questions?
For any shipping-related inquiries, email us at threehouses4@gmail.com. Our support team is here 24/7!